Court-connected dispute resolution services, particularly mediation, should be accessible to the citizens of Ohio at no cost to parties. All dispute resolution services should maintain public confidence in the judicial system by handling disputes fairly and with impartiality. Dispute resolution services should preserve citizens' rights and offer the opportunity for parties to resolve their disputes quickly and economically. Courts should utilize community-based dispute resolution services where possible. Courts should evaluate services provided to monitor for quality and participant satisfaction.

The Dispute Resolution Section is accomplishing this vision by assisting courts in developing and sustaining high-quality, dispute resolution services that are accessible to all citizens; continuing to provide technical assistance and training to court-connected dispute resolution staff, judges, magistrates, mediators, parenting coordinators, court personnel, attorneys and other professionals; and will continue to communicate ongoing research regarding innovative dispute resolution processes and resources.